CustomerSupport

At Jackson Hole Compunet, we strive to offer the highest level of customer support possible. For any of your customer support needs, please email us - info@jhcompunet.com or call us at 307.732.0900.

 

Contact Us

Compunet

500 South Highway 89

Jackson WY, 83001

( in the K-Mart Plaza)

 

Phone: 307.732.0900

Fax: 307.732.0909

info@jhcompunet.com

 




High Speed Internet Now Available in Victor!

Please call for 307.732.0900 for details!


Connect to the Internet through Jackson Hole Compunet and you not only bring a world of information into your home or office, you open up new channels of communication. But most importantly, high speed Internet access from Compunet allows you to accomplish all of your online tasks at greater speeds giving you more time to do everything else that life in Wyoming has to offer.


Our wireless network, with 16 towers around the valley, the only one of its kind in Jackson, allows us to provide bandwidth to hard to reach places and gives our clients options that simply aren't available otherwise. As an internet provider, we can service residences and all size businesses with dial up, DSL, wireless or a custom T1 solution. Our prices are competitive and we have a fleet of local technicians to service our customers and our network.


- Wireless
- DSL
- T1
- Dial-up
- Web Hosting
- Data Storage


Wireless High Speed Access


Residential Options - Victor
1.5Mbps Download, 1.0Mbps Upload- $55.00/month* - Renting Equipment Option
1.5Mbps Download, 1.0Mbps Upload- $45.00/month* - Purchasing Equipment Option

512Kpbs Download, 512Kpbs Upload- $40.00/month* - Renting Equipment Option
512Kpbs Download, 512Kpbs Upload- $30.00/month* - Purchasing Equipment Option


Residential Options - Jackson
1.5Mbps Download, 1.0Mbps Upload- $65.00/month* - Renting Equipment Option
1.5Mbps Download, 1.0Mbps Upload- $55.00/month* - Purchasing Equipment Option

512Kpbs Download, 512Kpbs Upload- $45.00/month* - Renting Equipment Option
512Kpbs Download, 512Kpbs Upload- $35.00/month* - Purchasing Equipment Option


Residential Options - Remote Area Rates
1.5Mbps Download, 1.0Mbps Upload- $75.00/month* - Renting Equipment Option
1.5Mbps Download, 1.0Mbps Upload- $65.00/month* - Purchasing Equipment Option

512Kpbs Download, 512Kpbs Upload- $45.00/month* - Renting Equipment Option
512Kpbs Download, 512Kpbs Upload- $35.00/month* - Purchasing Equipment Option


Business Options - Victor
1.5Mbps Download, 1.0Mbps Upload- $100.00


Business Options - Jackson
1.5Mbps Download, 1.0Mbps Upload- $105.00


Included at no extra charge:

- Site Test - call for an appointment and a Compunet technician will come to your home to test the signal strength and inform you of the required equipment.
- Domain Name Menu - your personal e-mail address can also help indicate where you are from by choosing your e-mail address by the Wyoming County Domain Name Plan, or our main domain address of jhcompunet.com.
- Up to 10 e-mail addresses
- Spam and Virus Filtering
- 8AM to 5PM Monday through Friday customer service support available via phone or send e-mail questions to info@jhcompunet.com.
- Your choice of billing options: Direct Deposit from checking, Electronic Credit Card charging or pay your bill by Check via US Mail.

*$250.00 install fee and one year contract required. Not available in all areas. Some locations may require additional equipment at an additional charge. Please call 732-0900 for more information.


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DSL


DSL Basic- $29.99/month (limited areas only)*
256Kbps Download, 256Kbps Upload


DSL Deluxe- $49.99/month (limited areas only)*
1.5Mbps Download, 1.0Mbps Upload


DSL Premier- $69.99/month (limited areas only)*
Up to 7.0Mbps Download, 896Mbps Upload


DSL Stand Alone- $54.99/month (limited areas only)*
1.5Mbps Download, 1.0Mbps Upload


DSL Premier Stand Alone- $74.99/month (limited areas only)*
Up to 7.0Mbps Download, 896Mbps Upload


- You can leave your Internet connection open and still use the phone line for voice calls.
- The speed is much higher than a regular modem (1.5 Mbps vs. 56 Kbps)
- DSL doesn't necessarily require new wiring; it can use the phone line you already have.

*All packages are on a month to month contract.


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T1


1.5 Meg Connection - dedicated line
A contract is required - please call for pricing.


- A dedicated phone connection supporting data rates of 1.544Mbits per second.
- A T1 line can carry about 192,000 bytes per second -- roughly 60 times more data than a normal residential modem.
- A T1 line is extremely reliable.

We offer the most competitive T1 pricing in Wyoming. Please contact us at 307-732-0900 or info@jhcompunet.com for more information.


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Domain Hosting


$20.00 per month. There is no installation charge and hosting is on a month to month basis.

Domain Hosting includes unlimited space web hosting and unlimited email accounts.


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Remote Data Backup


Data Monthly Cost Installation Contract
0-1 GB $20.00 $50.00 Month to Month
1-5 GB $30.00 $50.00 Month to Month
5-10 GB $50.00 $50.00 Month to Month
10-20 GB $80.00 $50.00 Month to Month
20-35 GB $120.00 Waived Month to Month
35-50GB $160.00 Waived Month to Month
50-75 GB $200.00 Waived Month to Month
75-100 GB $250.00 Waived Month to Month
100+ GB Call for pricing Waived Month to Month

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